Software Licence Terms

In plain language. When you buy software from us — a plugin, a tool, a panel, a bot, a game-server resource or a piece of custom development — you are buying a licence to use it, not the software itself. The licence is for you and for the number of seats or servers on your invoice. Do not resell it, do not share the key, do not decompile it and do not strip our notices out of it. We keep the copyright, you keep your own data. If you break the licence it ends, and there is no refund once a key has been issued or the software downloaded. This box is a summary; the numbered sections below are the licence.

These terms apply to software, not to hosting. Hosting is covered by the Terms of Service; these Software Licence Terms cover software we license or deliver to you, whether or not you host it with us. Where a specific product has its own licence file or order form, that document governs the product and these terms fill the gaps.

1. The Licence

1.1. Subject to payment and to these terms, TridentSky grants you a non-exclusive, non-transferable, non-sublicensable, revocable licence to install and use the software and its documentation ("the Software"), in object or executable form, for your own internal or community purposes, for the term stated on your invoice.

1.2. Scope. The licence is limited to the metric shown on the invoice or the order form:

• Per server — one instance of the Software running on one game server, host or container.
• Per seat — use by one named person, on the devices that person uses.
• Per site or community — use across the servers of the single community named on the invoice.

If no metric is stated, the licence is for one instance, on one server, for one customer.

1.3. Term. A perpetual licence lasts as long as you comply with these terms. A subscription licence lasts while the subscription is paid and ends when it lapses, and the Software must then be uninstalled. Which one you have is stated on the invoice.

1.4. Development work. Where we build something to your specification, the invoice or the order form states what is delivered, what is bespoke and what is built from our existing components. Unless it says otherwise in writing, we keep ownership of our pre-existing and general-purpose components and license them to you under this document, and you own the material you supplied.

1.5. Backup copy. You may keep a reasonable number of copies for backup and staging, under the same restrictions.

2. Restrictions

You may not, and may not let anybody else:

• Copy, publish, distribute, sell, rent, lease, lend, sublicense, host as a service for third parties, or otherwise make the Software available beyond the scope in Section 1.
• Reverse engineer, decompile, disassemble or otherwise attempt to derive source code, algorithms or structure, except to the exact extent that this restriction is unenforceable under the law that applies to you, and then only after asking us for the interoperability information you need.
• Modify, adapt, translate or create derivative works, except where a product's own licence file expressly allows it, or where you are configuring the Software through the means it provides.
• Remove, obscure or alter copyright notices, licence text, watermarks, version strings or attribution in the Software or its output.
• Circumvent, disable or tamper with licence keys, activation, usage metering or update checks, or use a key issued to somebody else.
• Use the Software to build or train a competing product, or extract its assets, data files or protocol for that purpose.
• Use the Software unlawfully, or in breach of the Acceptable Use Policy where it runs on our infrastructure.

3. Ownership

The Software is licensed, not sold. TridentSky and its licensors keep all right, title and interest in it, including copyright, trade marks, trade secrets and any improvement or derivative of it. You keep everything you create with it — your configuration, your content, your data — and we claim no rights in that beyond what the Terms of Service need in order to host it.

4. Licence Keys and Activation

4.1. Some products require a licence key, an activation call or a periodic check against our licence service. Where they do, that is stated before purchase.

4.2. Your key is confidential and personal to your licence. Publishing or sharing it ends the licence immediately under Section 8, and we may revoke the key.

4.3. Activation sends us the minimum needed to validate the licence: the key, the product and version, and the server or installation identifier and its IP address. This is described in the Privacy Policy.

4.4. If our licence service is unreachable, the Software must keep working for a reasonable grace period. We will not use activation to disable a paid, compliant installation.

4.5. If you change server, you can move the licence yourself from the client area, or ask us to release the activation.

5. Updates and Support

5.1. Updates. A perpetual licence includes updates and fixes for the period stated on the invoice, and 12 months from purchase where nothing is stated. A subscription licence includes updates while it is paid.

5.2. Support covers installation, configuration and defect reports for the current version, through tickets in the client area, in English or Spanish, on business days. It does not cover custom development, third-party plugins, modified copies of the Software, or versions we no longer publish.

5.3. Compatibility. Game and platform updates can break a working installation. We will make a reasonable effort to keep the Software working with current versions during the update period, but we do not promise compatibility with every version, mod, plugin or fork.

5.4. End of life. If we discontinue a product, we will say so in the client area and, for a subscription, stop billing it. A perpetual licence keeps working; the update and support obligations end.

6. Price, Payment and Refunds

6.1. Prices are in United States dollars, payable in advance through the methods offered at checkout or on the invoice.

6.2. Software licences are delivered when the key is issued, the download is made available or the work is handed over. From that moment they are not refundable, under the Refund and Cancellation Policy, except where that policy's exceptions apply — a failure to deliver or a duplicate charge — or where mandatory law says otherwise.

6.3. A subscription licence renews automatically unless it is cancelled before the due date. Non-payment ends the licence under Section 8.

7. Third-Party and Open-Source Components

The Software may include third-party or open-source components, listed with the product or in its documentation. Those components are governed by their own licences, which prevail over these terms for that component, and nothing here limits any right their licence gives you.

8. Termination

8.1. The licence ends automatically if you breach these terms and do not fix the breach within 10 days of our notice, and immediately for a breach of Section 2 or of Section 4.2.

8.2. On termination you must stop using the Software, uninstall every copy and, if we ask, confirm in writing that you have done so. We may revoke the key.

8.3. No refund is due on termination for breach. Sections 3, 9, 10, 11 and 12 survive.

8.4. You may end the licence at any time by uninstalling the Software; a subscription is cancelled from the client area.

9. No Warranty

To the maximum extent permitted by law, the Software is provided "as is" and "as available", without warranty of any kind, express, implied or statutory, including implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and without any warranty that it will be uninterrupted, error-free or free of harmful components, or that defects will be corrected. You are responsible for backing up your data and for testing the Software before using it in production. Some jurisdictions do not allow these exclusions, so parts of this section may not apply to you.

10. Limitation of Liability

10.1. To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, revenue, data, goodwill or players, arising out of the Software, even if we were told such damage was possible.

10.2. Our total liability for all claims relating to a licence is limited to the amount you paid for that licence in the 12 months before the event giving rise to the claim.

10.3. These limits do not exclude liability that cannot be excluded by law, including for fraud.

11. Export and Sanctions Compliance

You may not use, export or re-export the Software in breach of United States export control or sanctions law, or of the export law that applies to you. You confirm that you are not located in a country subject to a comprehensive US embargo, and that you are not on a list of restricted or denied parties. If that changes, the licence ends.

12. General

12.1. These terms are governed by the law of the State of Washington, United States, without regard to its conflict-of-law rules, and the courts of Benton County, Washington have exclusive jurisdiction, subject to the mandatory consumer rules where you live. The dispute steps in the Terms of Service apply here too.

12.2. You may not assign a licence without our written consent. We may assign these terms as described in the Terms of Service.

12.3. If a provision is invalid, it is limited or removed to the minimum extent needed and the rest stays in force.

12.4. If you send us feedback about the Software, we may use it without obligation to you; you keep no claim over the improvements it inspires.

12.5. Where we license the Software to a US government entity, it is "commercial computer software" supplied with the rights in these terms.

12.6. These terms are published in English and Spanish. The English version is the canonical text and prevails if they differ, unless the law where you live requires otherwise.

13. Contact

TridentSky 5501 Hildebrand Boulevard a340, Kennewick, WA 99338, United States Email: [email protected] Website: tridentsky.net Client area: billing.tridentsky.net